Get in Touch with Our Tribe Leather
Connect with Us for Support and Inquiries
We’re here to assist you with any questions or feedback about our handcrafted leather products. Reach out to us for personalized support and guidance.
We're Here to Help
Phone
Call us at (02) 8899-9742. Our customer service team is ready to help you.
Address
Stop by our Factory Outlet at 167 Maginhawa St., Sikatuna Village, Diliman, Quezon City, Philippines 1101
Branches
Ayala Malls
Trinoma
Glorietta
Market! Market!
Manila Bay
SM Malls
Southmall
Megamall
Dasmarinas
Fairview
Common Customer Inquiries
Explore answers to the most frequently asked questions about our products and services.
How can I track my order?
You can track your order by logging into your Lazada account and visiting the ‘Order History’ section. You will find tracking details for each purchase.
What is your return policy?
Please visit our Returns page for detailed instructions on how to process a return. You can clik here to go to Lazada’s Return and Refund Page.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and times vary depending on the destination. Check Lazada Shipping Information page for more details here.
How do I care for my leather products?
To maintain the quality of your leather items, use a leather conditioner regularly and store them in a cool, dry place away from direct sunlight.
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment methods. All transactions are processed through a secure payment gateway.